Transactional Normal Priority SMS

The Transactional Normal Priority SMS sent with an objective of Inform Mobile User regarding any of his transaction related to his a/c. Alert, Updates are mapped as a Transactional Route.

When a transactional SMS is sent with normal priority, it means that it will be processed and delivered in the regular order along with other SMS messages. The delivery time may vary depending on network traffic and the load on the telecommunication infrastructure. Normal priority SMS messages are typically delivered within a reasonable timeframe, but they may experience slight delays during peak usage periods.
In Normal Priority route SMS are delivered within 2 Minutes via single gsm operator gateway. This category includes any Personal Account Information, Alerts, Update messages which are requested / OPTIN by the recipient.

Transactional SMS gets delivered on all mobile numbers 24/7 with a Unique Sender ID of 6 Character ALPHA only & Pre-Approved Templates or Business Process.

These kinds of messages are those which are necessary for the user! In ordinary language it is also termed as Service Alert Messages.

Client needs to Submit KYC Documents to avail Transactional SMS with other TRAI required documents. These messages include the messages which are only passed because the client or user OPTED that particular message & which do not contain any promotion or marketing content.

For example:

1. E-commerce Order Confirmation: "Thank you for your order! Your order #123456 has been received and is being processed. We will notify you once it is shipped. For any inquiries, contact our customer support at 123-456-7890."
2. Bank Account Notification: "Dear John, your account ending in 1234 has been debited with $50 for the recent transaction at XYZ Store. Available balance: $500. If you have any questions, please call our helpline at 555-1234."
3. Appointment Reminder: "Hi Sarah! Just a friendly reminder of your upcoming appointment with Dr. Smith at XYZ Clinic on July 10th at 2:00 PM. Please arrive 10 minutes early. If you need to reschedule, call us at 123-456-7890."
4. Flight Delay Notification: "Hello! We regret to inform you that your flight AC123 from New York to London has been delayed by 2 hours due to unforeseen circumstances. Please visit our website or contact our customer service for further assistance."
5. Password Reset: "Hi Jane! Your password reset request has been received. Use the following temporary code to reset your password: 123456. If you didn't request this, please contact our support team immediately."
6. Subscription Renewal Reminder:: "Dear Subscriber, your annual subscription for XYZ Magazine will expire on July 15th. To ensure uninterrupted access, please renew your subscription at your earliest convenience. Visit our website or call 555-7890 for assistance."