FAQ

OnlineSMS.in is an easy - log in portal by typing your name, email, profession , city , mobile number, company name & designation and then by typing the characters given and instantly you get an SMS from OnlineSMS.in confirming your registration with the password .

All you need is a valid Indian mobile number.

Standard size of 160 characters.For every 160 characters 1 SMS credit is consumed, an additional credit is consumed for every 153 characters thereafter. You can view the number of characters in the Character Count box which is a summation of characters typed in Steps 4 to 6, namely, Header Message, Contest Question, Options and Footer Message.

This feature will be provided soon. Currently, OnlineSMS.in Delivers only within India. Users will be intimated soon after launching our service in other countries.

As many as you can. Unlimited.

Unlimited, As You Want.

Yes Of course, you can send SMS to any mobile network in India. All you have to do is just enter 10 DIGIT mobile numbers and send SMS.

You can send a mail to support@onlinesms.in and request them to delete the account.

As per DOT Govt. of India, DLT Registration is Mandatory for Sending SMS & Voice Messages using your own Sender ID. (headers) approvals from any one of the DLT portals is mandatory, else unregistered SMS will be blocked by telecom operators.

To register your self on DLT platform, you need to talk to your operator (BSNL, Videocon, MTNL, Airtel) they will provide you a link where in your need to fill your basic details and have to upload the your KYC documents.

At time of registration you need to choose telemarketer option or enterprise option. You also need to pay certain fees depending upon your category or business..

Please find DLT URL's mentioned below:

  • Jio DLT Portal: https://trueconnect.jio.com
  • Support Email Id: Jio.ISOMCCSupport@ril.com
JoinIndia Technological Solutions Ltd. having TM ID: 1202159246020248247
After successful registration as an Entity with Jio's DLT Platform, kindly select JoinIndia Technological Solutions Ltd., Registration Id: 1202159246020248247 as your SMS telemarketer.

DLT Registration Fee vary with differen operator's DLT Portal.

Currently approved DLT Operators are-

  1. A. Vodafone-Idea - https://www.vilpower.in
  2. Airtel - https://dltconnect.airtel.in/
  3. BSNL - https://www.ucc-bsnl.co.in/
  4. Videocon - https://smartping.live/entity/reg-as
  5. Jio - https://trueconnect.jio.com
  6. MTNL - https://www.ucc-mtnl.in/

Yes, any SMS which is undelivered due to unregistered sender id will be refunded.

A Sender ID identifies the sender of the message on the recipient's mobile phone. OnlineSMS.in is set as the default Sender ID. If you prefer a unique Sender ID, you can prefer an online request. Your unique Sender ID must be alphanumeric. Requests for unique Sender IDs are approved only after an authentication process

Place a request for a new Sender ID on the 'Add Sender ID' page. Read the instructions carefully before submitting your request for a Sender ID. Your Sender ID will be activated only after an authentication process.

No, you will not be charged for your unique Sender ID.

This is the place where you can monitor the status of your account for credits and reply number(s) purchased. Find the total number of credits in balance, credits used for sent messages, credits purchased, cost, date of purchase and validity, as well as bonus credits earned on the replies you received. Track the history of your Reply Number(s) including cost, date of purchase and validity. Download a detailed report for viewing later.

SMS Template containing information sent by Bank or financial institution or insuranceCompany or Credit Card Company to its clients.

SMS Template containing information regarding traveling schedules, ticket booking and reservationTicket sent by Airlines or IndianRailways or its authorized agencies to its passengers.

SMS Template containing information sent from registered educational institution to parents or guardians of its students.

SMS Template containing information to its clients pertaining to the account of the client sent by a company or a firm or depository participant, registered with Securities and Exchange Board of India (SEBI) or InsuranceRegulatory Development Authority (IRDA) or Association of Mutual Funds in India (AMFI) or National Commodity and Derivative Exchange Ltd. (NCDEX)or Multi Commodity Exchange of India Ltd. (MCX).

SMS Template containing information sent in response to e-commerce transactions made by their customers by e-commerce agencies SMS Template containing information sent to its employees or agents or to its customers pertaining to services or goods to be delivered to such customers by aregistered company

Transactional SMS can be used by

  • Registered Institutions (Only for sending critical information to parents)
  • Airlines and Railway (Only for sending ticket and PNR details to passengers)
  • Registered Companies
  • InsuranceCompanies
  • Registered Banks and Financial Institutions
  • Credit Card Companies
  • Stock Market Alerts (Only to opt-ed-in/subscribed customers)
  • E-Commerce website sending response to e-commerce transactions made by their customers

Yes, you can have Send ID for sending Transactional SMS. Sender ID should be of 6 capital alphabets representing the brand/service/ industry

Yes, you can have more than 1 Sender ID. Terms Apply.

Yes, Sender ID should be approved from TRAI.

Transactional SMS normally gets generated via API, so can be send 24/7.

Yes, Transactional SMS gets delivered on all mobile numbers PAN India.

You just need to fill an undertaking letter and submit Templates for the approval of TRAI along with your KYC documents.

Undertaking letter on company Letter Head duly signed, company seal. Category and User name under which you want to send Transactional SMS.

Undertaking letter is used for sending the user particulars for TRAI approval.

A Template is predefined message which has to be sent. Transactional SMSworks with template based messaging

You can have Unlimited templates.

Yes, Template will be approved as per TRAI Guidelines.

The SMS Template will not be sent.

The SMS template will not be sent if u add even a single space in the SMSTemplate.

Always maintain a database of your OPT IN clients. This is required to be produced in case of complain is filed by recipient Do not submit any type of promotional content.

Please visit "SMS log" Menu then Click on Sent SMS to get a detailed report of messages that have been delivered.

You can check your sent messages in SMS Log

      

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